Buyer questions
Government and business teams can begin with one accountable workstream, then expand the operating model only when another accessibility responsibility requires it.
Do users have to use the Braillia Portal to receive an accessible document?+
No. Braillia can produce independently usable accessible files and deliver them by email or through a personal web portal. The browser-based Braillia Portal adds guided document navigation, Ask Braillia, and Guided Forms where enabled, without requiring a separate app.
Which accessible formats can users select?+
Depending on the source and supported workflow, Braillia can prepare HTML, EPUB, eBraille, text, and accessible PDF. The appropriate choice depends on the user’s preference, device, assistive technology, and intended use.
How can Braillia deliver the selected format?+
Braillia can deliver supported accessible information by email, through a personal web portal, by QR pickup or an SMS document link, or through approved direct delivery in Braillia Portal.
Can each user receive a different format or delivery channel?+
Yes, when supported by the organization’s configured workflow. Format and delivery can be matched to the user rather than requiring every recipient to use the same file type or application.
What does Braillia Portal add to an accessible file?+
Braillia Portal can add structured EPUB reading, audio-supported navigation, Ask Braillia, and Guided Forms in supported workflows. QR pickup and SMS links open the Portal in the recipient’s mobile browser.