Federal, state, and local government accessibility

Digital government should work for everyone.

Braillia helps federal, state, and local government agencies make websites, documents, forms, notices, and critical communications accessible across the systems they already use, so members of the public and government employees with disabilities can receive, understand, and act on information independently.

See how accessibility moves through government

Federal agencies and programs

Accessible information for the federal mission.

Braillia Inc. is an approved federal contractor. We help federal agencies address accessibility across public-facing services, internal communications, documents, forms, and the information moving through established agency systems.

Discuss Federal Accessibility

Support your agency’s Section 508 accessibility work.

Section 508 applies to information and communication technology federal agencies develop, procure, maintain, or use. Braillia connects accessibility assessment and remediation with accessible document transformation, user-controlled assistance, delivery workflows, and evidence to support agency review.

Bring your program, accessibility, IT, security, and acquisition teams into one conversation about the requirements, existing systems, and implementation scope for your agency.

Review official Section 508 guidance (opens in a new tab)

ADA Title II web and mobile rule

Compliance establishes the standard. Independent access is the outcome.

Covered state and local government web content and mobile apps generally need to meet WCAG 2.1 Level AA, subject to the rule's defined exceptions and agency-specific legal analysis.

April 26, 2027

50,000 or more people

April 26, 2028

Fewer than 50,000 people

April 26, 2028

Special district governments

Review the official DOJ rule summary

One government. Hundreds of access points.

The public website is only the beginning.

A resident may begin on an agency homepage and continue into a permit system, payment portal, PDF application, records repository, vendor platform, or individualized notice. To the person trying to complete the service, every step belongs to the same government experience.

Websites and mobile services

PDFs, forms, and public records

Bills, notices, and determinations

Portals, vendors, and legacy systems

Government information flow

Keep the systems government operates. Add accessibility to the information moving through them.

Braillia sits between the systems that create and publish information and the people who need to use it.

Braillia Government Accessibility Platform diagram showing government systems transformed into accessible formats as a blind resident uses structured information to move from finding information through taking action.
Government information remains in its existing systems while Braillia helps make it usable across formats, channels, and resident workflows.Open full-size diagram
Read the platform diagram as text

Government source systems

  • Websites
  • Documents
  • Forms
  • Billing
  • Records
  • Mobile apps
  • Vendor systems
  • Legacy systems

Accessible formats and experiences

  • Assistive technology
  • Accessible PDF
  • HTML
  • EPUB
  • eBraille
  • Audio
  • Mobile access
  • Guided forms

Coordinated public-service benefits

  • Consistent quality
  • Faster delivery
  • Less manual coordination
  • Stronger accessibility governance
  • Better resident experience
  • Coordinated oversight

Resident journey

  1. Find public information and services on any channel
  2. Read content in the format that works best
  3. Understand clear, navigable information
  4. Complete accessible forms and guided tasks
  5. Act independently and move forward with confidence

Braillia Government Accessibility Solutions

Start where people are being shut out today.

Choose the information path carrying the greatest consequence. Braillia can begin with one controlled experience and expand as the agency proves what works.

Websites and digital services

Find the barriers blocking residents from completing public services.

Identify rule-based accessibility failures across authorized websites, forms, documents, and digital service paths, then connect each finding to its effect on navigation, understanding, and action.

Know what’s wrong, where work should begin, and which repairs carry the greatest public consequence.

Check a Public Website

Documents and public records

Turn visually correct files into structured information people can use.

Braillia reconstructs document structure and creates appropriate accessible outputs for notices, reports, agendas, applications, policies, instructions, and other government information.

Use HTML, accessible PDF, EPUB, eBraille, and TXT with familiar systems and assistive technology.

See Document Transformation

Individual and time-sensitive communication

Make critical information accessible when the person actually needs it.

Transform eligible bills, determinations, notices, instructions, and deadline-bearing communications on demand instead of making residents wait for a separate manual transcription process.

Connect accessible files with direct delivery, QR and SMS document access, Braillia AI, and guided mobile use when the workflow calls for it.

Explore On-Demand Access

Government platforms and vendors

Add accessibility through the systems already serving the public.

When civic platforms, case systems, permitting tools, billing systems, records products, or other vendors control the experience, Braillia defines a source-specific implementation with the responsible provider.

Preserve the system of record while adding accessible transformation, output, embedded support, or delivery at the right point.

Explore a Civic Technology Integration
Braillia Document Center showing accessible output choices and document processing.

Accessible at the point of need

Remediate the information, not only the individual file.

Government creates new information every day while years of existing documents remain in websites, repositories, archives, and operating systems. Braillia supports a practical model: make current information accessible, prioritize high-use content, and transform eligible older information when someone needs it.

  • Structured accessible outputs
  • Independent use with familiar technology
  • On-demand processing for eligible documents
  • Optional delivery and Braillia AI support
Explore Accessible Government Documents

Accessibility across government

Apply one accessibility strategy to the public mission you serve.

Each public organization has different systems, responsibilities, language, and consequences. The common goal is information people can independently receive, understand, and act on.

Federal Agencies

Support accessible public information, employee communications, documents, forms, and digital services across federal agency workflows.

Explore Federal Accessibility

Cities and Counties

Build accessibility into permits, payments, agendas, notices, records, forms, and everyday resident services.

Explore Cities and Counties

Courts and Judicial Systems

Support independent access to court information, filing instructions, forms, notices, deadlines, and public records.

Explore Courts and Judicial Systems

Elections

Keep voter information, registration guidance, notices, deadlines, and election materials independently usable.

Explore Election Accessibility

Public Utilities

Make bills, shutoff notices, assistance information, service updates, and emergency communication accessible at scale.

Explore Public Utilities

Health and Human Services

Improve access to benefits, program information, applications, determinations, appointments, and individualized notices.

Explore Health and Human Services

Public Transportation

Support accessible schedules, service alerts, rider information, eligibility communication, and paratransit services.

Explore Public Transportation

Public Education

Make websites, documents, applications, policies, board information, and school communication easier to use independently.

Explore Public Education

Enter where change is possible

Match the first move to who controls the information path.

The agency owns the public outcome. Its internal team or technology provider may control the system where accessibility work has to happen.

Agency-controlled entry

Improve the public information your department can change now.

Department notices, public documents, correspondence, instructions, forms, and selected website or PDF workflows can establish an implementation reference without waiting for a platform replacement.

Assess the access path, remediate website and document barriers, create appropriate accessible outputs, and preserve evidence tied to the resident's required action.

Review an Agency-Controlled Workflow

Vendor-controlled entry

Extend accessibility through the platform residents already use.

When a civic website, case-management, benefits, licensing, permitting, records, payment, or constituent-service platform controls the experience, the responsible provider or integrator belongs in the implementation path.

Add accessible outputs, embedded website support, or a source-specific integration around the existing public-service platform without replacing the system of record.

Explore a Civic Technology Integration

Government evaluation and procurement

Give every reviewer the evidence needed to move the same decision forward.

Accessibility, program, IT, security, legal, and procurement teams examine different parts of the same proposed solution. Braillia organizes the capability, methodology, responsibility, and review materials around one defined public-service outcome.

Review a Public Service Workflow

Government capability overview

Give program, accessibility, IT, security, and procurement reviewers one shared view of Braillia's Government fit.

Open Capability Brief

Accessibility methodology

Review how Braillia connects rule-based findings to affected users, repair priority, validation, and usable outcomes.

Review Methodology

Security and privacy overview

Prepare the questions your IT, security, privacy, and risk teams need to evaluate for the proposed workflow.

Review Security

Implementation responsibility brief

See how agency, Braillia, vendor, and shared responsibilities can be assigned before implementation begins.

Review Responsibilities

Accessibility procurement checklist

Organize product fit, evidence, architecture, commercial scope, acceptance, and approval questions for evaluation.

Open Checklist

A reviewable procurement boundary

Know what can be reviewed now and what must be confirmed for your agency.

Braillia provides enough public material to support market research and an informed first evaluation. Agency-specific commitments follow the real systems, information, scale, policies, and acceptance requirements in scope.

Available for initial evaluation

Evidence your team can review before defining a final scope.

  • Braillia product capabilities and representative workflows
  • Accessibility methodology, structured outputs, and validation approach
  • Public security, privacy, and implementation review categories
  • Agency, vendor, Braillia, and shared responsibility framework

Confirmed for your organization

Commitments that depend on the agency's actual workflow.

  • Source systems, integrations, data movement, access, and retention
  • Customer-specific acceptance criteria, evidence, and known limitations
  • Volume, schedule, service level, support, pricing, and change conditions
  • Approved security commitments, legal conclusions, and contract terms

Buyer questions

Get the answers your team needs to move forward.

Government and business teams can begin with one accountable workstream, then expand the operating model only when another accessibility responsibility requires it.

Does Braillia replace an agency's website, records, case, billing, or permitting system?

Braillia is designed to work around existing government systems. An agency can improve information it controls directly or include the platform provider and systems integrator when a vendor controls production, presentation, or delivery.

Where should a state or local government begin?

Begin with one consequential public-service path: a website task, notice, application, permit, payment, benefit, hearing, agenda, or deadline-bearing communication with a named department owner and a measurable resident outcome.

Can Braillia make older government information accessible when it is requested?

Braillia can support a layered strategy that prioritizes current and high-use information while transforming eligible older documents on demand. The appropriate path depends on the source, condition, required output, security boundary, and surrounding government obligation.

Does a Braillia technical review determine legal compliance?

A technical review helps identify accessibility barriers, affected experiences, repair priorities, and validation evidence. Legal compliance remains an agency-specific determination based on applicable requirements, defined exceptions, policies, delivery timing, and the complete service environment.

Make accessibility part of how government information moves.

Bring Braillia one public-service path. We'll identify the resident outcome, responsible systems, accessibility work, evidence, and practical place to begin.

Find Your Government Starting Point