At a public or community service counter
Review an application, official notice, or benefits information while you’re still speaking with staff. Explore the requirements, ask about the document, and understand the next step in the same interaction.
Product experience · Mobile browser access
Independent access. Right in your phone’s browser.
Open important information in the Braillia Portal without installing a separate app. People with disabilities can read, hear, ask questions, and respond through accessible browser experiences on their phones.
A document’s QR code or an SMS access link puts prepared information in your hands when it’s shared. Use the Braillia EPUB Reader to hear and explore the document, ask document-based questions with Ask Braillia, AI Personal Assistant, and enter and review responses through Guided Forms where enabled.
More than receiving a document. The independence to understand it, participate in the conversation, and take the next step.
Access at the moment information matters
Use the information while you can still ask questions.
A form, notice, or set of instructions should not become an accessibility request for another day. When an organization makes the document available through Braillia, you can independently explore the information during the original appointment, service visit, or conversation.
That means more opportunity to understand what is being asked, clarify a concern with the responsible team, and participate on equal terms—not simply receive a file you still need someone else to explain.
During a healthcare appointment
Hear and revisit prepared forms, visit instructions, and follow-up information while you can still ask your care team questions. Keep an independent way to review the available information after the conversation.
When an important notice arrives
Open a utility notice, account statement, or other time-sensitive communication from an access link. Find the dates, amounts, instructions, and choices in the document so you can decide what to do next.
From receiving information to using it
One access link. More ways to understand and act.
The browser is the access point. The organization prepares and delivers the information; the person chooses how to explore it. Available experiences depend on the document and the approved workflow.
Read and navigate with the EPUB Reader
Explore prepared documents with structured navigation and audio support. Review the sections and details that matter in the browser, using compatible assistive technology.
Jump to the section you need, hear the information, and revisit an instruction or deadline at your own pace. A structured document gives you a way to explore the content rather than depend on someone else to find the right passage.
Ask questions with Ask Braillia
Ask questions in your own words, request a summary, and find instructions, dates, and important details. Answers are grounded in the document made available through the approved workflow.
Ask Braillia, AI Personal Assistant, helps you explore what the information says and what comes next. Move between a summary, a specific question, and the original document to review the details that matter to you.
Respond through Guided Forms
Where enabled, use guided voice interaction to enter and review responses. Keyboard and touch provide additional ways to interact with the form.
Understand what a field is asking, provide the requested information, and review your responses before moving forward. The organization’s approved form workflow determines the available steps and how responses are handled.
Open information through QR or SMS
Scan a document’s QR code with a supported phone camera, or open the document-access link sent by text message. Both routes lead to the Braillia Portal in your mobile browser.
QR pickup works at a service counter or appointment. SMS puts the access link directly on your phone without scanning. Website links and approved direct-delivery workflows offer additional ways to reach prepared information.
Ask Braillia · AI Personal Assistant
Your questions. Your document. A clearer next step.
Your personal document assistant, with answers grounded in your information.
Explore Ask BrailliaYou don’t need to know which section contains the answer before asking a question. Ask Braillia helps you explore the information in your document through conversation, request a summary, and return to important details whenever you need to review them.
- “What do I need to bring?”
- “When is this due?”
- “What do I need to do next?”
Explore answers based on the information the organization has provided. Use the EPUB Reader alongside Ask Braillia to revisit the original instructions and context. If information is missing or you need a decision from the organization, the responsible team remains your next point of contact.
Use the phone you already have
Browser access alongside your device’s accessibility tools.
Use your iOS or Android device’s accessibility settings and compatible assistive technology with the Braillia Portal. There’s no separate Braillia app to download, pair, or maintain. A supported camera can open a QR link; SMS offers a direct link without scanning.
Access controls still matter. Sign-in, recipient setup, document availability, and enabled features follow the organization’s approved delivery workflow.
Mobile browser access
Questions about using Braillia on your phone.
Use guided experiences through the browser-based Portal.
What can I ask Ask Braillia about?
Ask questions about the document provided through the approved workflow: what an instruction says, which date applies, what information to bring, or what next steps are described. You can request a summary and return to the document to review the details. Ask Braillia’s assistance is grounded in that document, not a substitute for missing information from the responsible organization.
Do I need to install a Braillia app?
No. The Braillia Portal opens in your phone’s browser. QR pickup and SMS document links do not require a separate Braillia app installation.
How do QR pickup and SMS text delivery work?
A document QR code or SMS link opens the document’s access path in the Braillia Portal. The organization’s sign-in or recipient-access requirements may still apply.
Can I use my phone’s accessibility tools?
Use the accessibility settings and compatible assistive technology available on your iOS or Android device. Braillia’s browser experience complements those tools rather than requiring a separate camera, low-vision, or navigation app.
Can I return to the information later?
You can revisit available information through the Portal while the document remains accessible under the organization’s access and retention settings.
Connect your information to independent browser access.
Start with one document or form workflow. Define the delivery path, recipient-access requirements, and guided experiences your organization needs.